TWICE WORLD TOUR 2019 LIGHTS IN JAPAN

SCHEDULE

Notice regarding cancellation & ticket refunds for the rescheduled (formerly 15th & 16th April) Tokyo Dome shows of the 「TWICE WORLD TOUR 2019 ‘TWICELIGHTS’ IN JAPAN」

  • Thank you all for your support of TWICE over the years. We have an update for you regarding the rescheduled shows for the 「TWICE WORLD TOUR 2019 ‘TWICELIGHTS’ IN JAPAN」 Tokyo Dome performances originally scheduled for the 15th & 16th of April.
  • TWICE have been preparing to perform on the 11th (Wed) and 12th (Thur) of November at the rescheduled shows at the Tokyo Dome, as well as at the additional show at Kyocera Dome Osaka. Unfortunately, as the restrictions on large-scale events put in place by the government and the administrative districts of Japan in order to prevent the spread of the novel coronavirus, as well as the restrictions on people entering the country to prevent the spread of the virus that were put in place by the Immigration Control and Refugee Recognition Act both show no prospect of being lifted in the near future, it pains us to announce that we have no choice but to cancel the planned shows. We made this difficult decision with the health & safety of the fans, the artists, and everyone else involved in the event as our top concern. We would like to sincerely apologize to everyone that had been looking forward to the rescheduled shows.
  • If you have purchased a ticket for one of these shows, please read on to learn how to receive your refund.
  • For the sake of everyone's safety we are all praying that the situation returns to normal as soon as possible.
    The TWICE members and all the staff involved in their shows are looking forward to being able to see you again at their next performance in Japan.
  • [Subject Shows]
  • 「TWICE WORLD TOUR 2019 ‘TWICELIGHTS’ IN JAPAN」Tokyo Dome Replacement Shows
    1. 15th April (Wed) [Cancelled]
    2. 16th April (Thur) [Cancelled]
  • [How to receive your refund]
    You will receive an email to the email address you registered on 「ticket board」 sometime in September with instructions on how to receive your refund, so please register 「@tickebo.jp」 as a trusted domain in your email settings.
    (*) The only shows that are subject to a refund are the rescheduled dates for the 15th April 2020 and 16th April 2020 shows at the Tokyo Dome.
    (*) The refunded amount will be equal to the price of a ticket (1 ticket = 10,000 yen (tax included))
  • [Inquiries about ticket refunds]
    ticket board Information Center
    Telephone: 0570-006-506
    Reception Hours: 12:00 - 18:00
    Closed: Sundays, Mondays, Public Holidays
    (*) Telephone number for PHS/IP phones is 03-6630-0667
    (*) Phone lines may be congested due to demand
DATE AREA VENUE OPEN/START INFO
10.23WED Hokkaido Makomanai Sekisui Haimu Ice Arena 17:00/18:00 WESS
TEL:011-614-9999
10.27SUN Chiba Makuhari Messe International Convention Complex Hall 9-11 16:00/17:00 Kyodo Tokyo
TEL:0570-550-799
10.29TUE Chiba Makuhari Messe International Convention Complex Hall 9-11 17:00/18:00 Kyodo Tokyo
TEL:0570-550-799
10.30WED Chiba Makuhari Messe International Convention Complex Hall 9-11 17:00/18:00 Kyodo Tokyo
TEL:0570-550-799
11.6WED Osaka Osaka Castle Hall 17:00/18:00 Kyodo Formation
TEL:0570-200-888
11.7THU Osaka Osaka Castle Hall 17:00/18:00 Kyodo Formation
TEL:0570-200-888
11.16SAT Miyagi Miyagi Sekisui Haimu Super Arena 16:00/17:00 G.I.P
TEL:022-222-9999
11.17SUN Miyagi Miyagi Sekisui Haimu Super Arena 16:00/17:00 G.I.P
TEL:022-222-9999
11.29FRI Aichi Port Messe Nagoya Hall 3 17:00/18:00 Sunday Folk Promotion
TEL:052-320-9100
11.30SAT Aichi Port Messe Nagoya Hall 3 16:00/17:00 Sunday Folk Promotion
TEL:052-320-9100
12.1SUN Aichi Port Messe Nagoya Hall 3 16:00/17:00 Sunday Folk Promotion
TEL:052-320-9100
2.11TUE Fukuoka Marine Messe Fukuoka 16:00/17:00 Kyodo Nishi Nihon
TEL:0570-09-2424
2.12WED Fukuoka Marine Messe Fukuoka 17:00/18:00 Kyodo Nishi Nihon
TEL:0570-09-2424
2.22SAT Shizuoka Shizuoka Ecopa Arena 16:00/17:00 Sunday Folk Promotion Shizuoka
TEL:054-284-9999
2.23SUN Shizuoka Shizuoka Ecopa Arena 16:00/17:00 Sunday Folk Promotion Shizuoka
TEL:054-284-9999
4.15WED Tokyo Tokyo Dome 16:00/18:00 Kyodo Tokyo
TEL:0570-550-799
4.16THU Tokyo Tokyo Dome 16:00/18:00 Kyodo Tokyo
TEL:0570-550-799
  • Pre-school children will be denied admission.

TICKET

  • ATTENTION

    Tickets for the tour can be purchased through Ticket Board. To do so, you must sign up for a free account. Please be sure to complete your registration in advance.
    Guests coming together do not need to sign up for multiple accounts.

    For children without smartphones who want to attend the tour:

    Guests who do not have a smartphone are still required to make a free account with Ticket Board. Younger guests who do not have a mobile phone (that includes smartphones) should visit the Ticket Board website via computer and register for their account. Please prepare a Gmail account to be used when you sign up for your Ticket Board account. Additionally, please provide a telephone number at which your family can be reached.

    You can sign up for a Ticket Board account here. You can find a usage guide here.

    For questions or concerns regarding how to purchase tour tickets

    Ticket Board information Center
     0570-006-506
    Information Center hours: 12:00pm-6:00pm (Closed on Sunday, Monday, and holi

    • Users calling by PHS or IP Phone, please contact the Information Center at 03-6630-0667.
    • Please be aware that tickets may not be purchased by phone, and there are instances in which the line will be busy due to a high volume of incoming calls.
  • TWICE WORLD TOUR 2019
    ‘TWICELIGHTS’IN JAPAN
    Additional Performances in Tokyo Dome (W Member Pre-sales)

    Ticket cost
    ¥10,000(including tax)/ticket
    Application period
    From 18:00pm on Monday, October 28, 2019 to 11:59pm on Monday, November 4, 2019.
    Registration requirements

    You must be a W Member. Guests coming with W Members need not be members themselves.

    How to become a W Member

    Please register a ONCE JAPAN or ONCE JAPAN MOBILE mail address. In the event there are differences between your registered account emails, you will not be able to become a W Member, so please take care to use the correct address when registering.

    For new members

    In order to purchase tickets for this event, you still must make a free Ticket Board account. Please be sure to complete your registration ahead of time.

    • Guests coming with Ticket Board members need not register separate accounts.
    • Following the event ticket raffle, members must then register anyone they are bringing with them to the event to receive their tickets.

    You can sign up for a Ticket Board account here.
    You can find a usage guide here.

    Lottery system and limitations

    Application limit 4 tickets per person per show, and you can order for 2 days or both days

    • Tickets may not be changed or canceled once they have been applied for.
    • There is a chance that you will win the lottery for each event you register for, so please be sure you can actually attend each event before signing up.
    Points of caution
    • Please do not purchase tickets with the goal of reselling them. Tickets which are sold and/or purchased on auction sites will be invalidated for both the seller and buyer.
    • If it is found that tickets for this event are being purchased for others or to be resold, there is a chance that it will affect the results and procedures for the lottery process for all tour events.
    • Pre-school children will be refused admission.
    • Please be sure you are using tickets you yourself purchased via the lottery system or those purchased for you through the lottery system and for which you were registered to use.
    You can not apply here.
  • TWICE WORLD TOUR 2019
    ‘TWICELIGHTS’IN JAPAN
    Additional Performances in Tokyo Dome (ONCE JAPAN Member Pre-sales)

    Ticket cost
    ¥10,000(including tax)/ticket
    Application period
    From 18:00pm on Tuesday, November 5, 2019 to 11:59pm on Monday, November 11, 2019.
    Registration requirements

    You must be a ONCE JAPAN or OVERSEAS ONCE JAPAN Member. Guests coming with members need not be members themselves.

    For new members

    In order to purchase tickets for this event, you still must make a free Ticket Board account. Please be sure to complete your registration ahead of time.

    • Guests coming with Ticket Board members need not register separate accounts.
    • Following the event ticket raffle, members must then register anyone they are bringing with them to the event to receive their tickets.

    You can sign up for a Ticket Board account here.
    You can find a usage guide here.

    Lottery system and limitations

    Application limit 4 tickets per person per show, and you can order for 2 days or both days

    • Tickets may not be changed or canceled once they have been applied for.
    • There is a chance that you will win the lottery for each event you register for, so please be sure you can actually attend each event before signing up.
    Points of caution
    • Please do not purchase tickets with the goal of reselling them. Tickets which are sold and/or purchased on auction sites will be invalidated for both the seller and buyer.
    • If it is found that tickets for this event are being purchased for others or to be resold, there is a chance that it will affect the results and procedures for the lottery process for all tour events.
    • Pre-school children will be refused admission.
    • Please be sure you are using tickets you yourself purchased via the lottery system or those purchased for you through the lottery system and for which you were registered to use.
    Registration time has expired
  • TWICE WORLD TOUR 2019
    ‘TWICELIGHTS’IN JAPAN
    Additional Performances in Tokyo Dome (ONCE JAPAN MOBILE Member Pre-sales)

    Ticket cost
    ¥10,000(including tax)/ticket
    Application period
    From 6:00pm on Tuesday, November 12, 2019 to 11:59pm on Monday, November 18, 2019.
    Registration requirements

    You must be a ONCE JAPAN MOBILE Member.Guests coming with members need not be members themselves.

    For new members

    In order to purchase tickets for this event, you still must make a free Ticket Board account. Please be sure to complete your registration ahead of time.

    • Guests coming with Ticket Board members need not register separate accounts.
    • Following the event ticket raffle, members must then register anyone they are bringing with them to the event to receive their tickets.

    You can sign up for a Ticket Board account here.
    You can find a usage guide here.

    Lottery system and limitations

    Application limit 4 tickets per person per show, and you can order for 2 days or both days

    • Tickets may not be changed or canceled once they have been applied for.
    • There is a chance that you will win the lottery for each event you register for, so please be sure you can actually attend each event before signing up.
    Points of caution
    • Please do not purchase tickets with the goal of reselling them. Tickets which are sold and/or purchased on auction sites will be invalidated for both the seller and buyer.
    • If it is found that tickets for this event are being purchased for others or to be resold, there is a chance that it will affect the results and procedures for the lottery process for all tour events.
    • Pre-school children will be refused admission.
    • Please be sure you are using tickets you yourself purchased via the lottery system or those purchased for you through the lottery system and for which you were registered to use.
    You can not apply here.
  • TWICE WORLD TOUR 2019
    ‘TWICELIGHTS’IN JAPAN
    Additional Performances in Tokyo Dome (limited to『&TWICE』purchasers)

    Ticket cost
    ¥10,000(including tax)/ticket
    Application period
    From 6:00pm on Wednesday, November 20, 2019 to 11:59pm on Sunday, December 1, 2019.
    Registration requirements

    Limited to purchasers of 『&TWICE』 to be sold on November 20th (Wednesday)
    *See the enclosed leaflet.

    In order to purchase tickets for this event, you still must make a free Ticket Board account. Please be sure to complete your registration ahead of time.

    • Guests coming with Ticket Board members need not register separate accounts.
    • Following the event ticket raffle, members must then register anyone they are bringing with them to the event to receive their tickets.

    You can sign up for a Ticket Board account here.
    You can find a usage guide here.

    New admissions with ONCE JAPAN is here

    Lottery system and limitations

    Application limit 4 tickets per person per show, and you can order for 2 days or both days

    • Tickets may not be changed or canceled once they have been applied for.
    • There is a chance that you will win the lottery for each event you register for, so please be sure you can actually attend each event before signing up.
    Points of caution
    • Please do not purchase tickets with the goal of reselling them. Tickets which are sold and/or purchased on auction sites will be invalidated for both the seller and buyer.
    • If it is found that tickets for this event are being purchased for others or to be resold, there is a chance that it will affect the results and procedures for the lottery process for all tour events.
    • Pre-school children will be refused admission.
    • Please be sure you are using tickets you yourself purchased via the lottery system or those purchased for you through the lottery system and for which you were registered to use.
    Apply from the enclosed leaflet.
  • TWICE WORLD TOUR 2019
    ‘TWICELIGHTS’IN JAPAN
    Additional Performances in Tokyo Dome (General release)

    Ticket cost
    ¥10,000(including tax)/ticket
    General release date
    From 10:00am on sunday, February 9, 2020.
    General release playguide
    Ticket Pia
    Lawson Ticket
    CN Playguide
  • Makomanai Sekisui Haimu Ice Arena/Osaka Castle Hall/Marine Messe Fukuoka
    Standing seat release (lottery)

    Ticket cost
    ¥9,500(including tax)/ticket
    Application period
    From 6:00pm on Monday, October 7, 2019 to 6:00pm on Thursday, October 10, 2019.
    Registration requirements

    "ticket board" member registration (free) are required for this ticket application.

    • Guests coming with Ticket Board members need not register separate accounts.
    • Following the event ticket raffle, members must then register anyone they are bringing with them to the event to receive their tickets.

    You can sign up for a Ticket Board account here.
    You can find a usage guide here.

    Lottery system and limitations

    Each person may register for up to four tickets per event and applicable performances available.

    • Tickets may not be changed or canceled once they have been applied for.
    • There is a chance that you will win the lottery for each event you register for, so please be sure you can actually attend each event before signing up.
    Points of caution
    • Please do not purchase tickets with the goal of reselling them. Tickets which are sold and/or purchased on auction sites will be invalidated for both the seller and buyer.
    • If it is found that tickets for this event are being purchased for others or to be resold, there is a chance that it will affect the results and procedures for the lottery process for all tour events.
    • Pre-school children will be refused admission.
    • Please be sure you are using tickets you yourself purchased via the lottery system or those purchased for you through the lottery system and for which you were registered to use.
    Registration time has expired
  • TWICE WORLD TOUR 2019 ‘TWICELIGHTS’ IN JAPAN Additional Perfomance, Fanclub members only! Advance reservation sales(lottery)

    Ticket cost
    ¥10,000(including tax)/ticket
    Application period
    From 18:00pm on Sunday, September 22, 2019 to 23:59pm on Sunday, September 29, 2019.
    Registration requirements

    You must be a ONCE JAPAN or OVERSEAS ONCE JAPAN Member. Guests coming with members need not be members themselves.

    For new members

    In order to purchase tickets for this event, you still must make a free Ticket Board account. Please be sure to complete your registration ahead of time.

    • Guests coming with Ticket Board members need not register separate accounts.
    • Following the event ticket raffle, members must then register anyone they are bringing with them to the event to receive their tickets.

    You can sign up for a Ticket Board account here.
    You can find a usage guide here.

    Lottery system and limitations

    Each person may register for up to four tickets per event and may register for all events.

    • Tickets may not be changed or canceled once they have been applied for.
    • There is a chance that you will win the lottery for each event you register for, so please be sure you can actually attend each event before signing up.
    Points of caution
    • Please do not purchase tickets with the goal of reselling them. Tickets which are sold and/or purchased on auction sites will be invalidated for both the seller and buyer.
    • If it is found that tickets for this event are being purchased for others or to be resold, there is a chance that it will affect the results and procedures for the lottery process for all tour events.
    • Pre-school children will be refused admission.
    • Please be sure you are using tickets you yourself purchased via the lottery system or those purchased for you through the lottery system and for which you were registered to use.
    Registration time has expired
  • Ticket Pre-sale (W Member Pre-sales)

    Ticket cost
    ¥10,000(including tax)/ticket
    Application period
    From 16:00pm on Wednesday, July 17, 2019 to 11:59pm on Tuesday, July 23, 2019.
    Registration requirements

    You must be a W Member. Guests coming with W Members need not be members themselves.

    How to become a W Member

    Please register a ONCE JAPAN or ONCE JAPAN MOBILE mail address. In the event there are differences between your registered account emails, you will not be able to become a W Member, so please take care to use the correct address when registering.

    For new members

    In order to purchase tickets for this event, you still must make a free Ticket Board account. Please be sure to complete your registration ahead of time.

    • Guests coming with Ticket Board members need not register separate accounts.
    • Following the event ticket raffle, members must then register anyone they are bringing with them to the event to receive their tickets.

    You can sign up for a Ticket Board account here.
    You can find a usage guide here.

    Lottery system and limitations

    Each person may register for up to four tickets per event and may register for a maximum of seven events.

    • However, each guest may only register for a single event at a given venue.
    • Tickets may not be changed or canceled once they have been applied for.
    • There is a chance that you will win the lottery for each event you register for, so please be sure you can actually attend each event before signing up.
    Points of caution
    • Please do not purchase tickets with the goal of reselling them. Tickets which are sold and/or purchased on auction sites will be invalidated for both the seller and buyer.
    • If it is found that tickets for this event are being purchased for others or to be resold, there is a chance that it will affect the results and procedures for the lottery process for all tour events.
    • Pre-school children will be refused admission.
    • Please be sure you are using tickets you yourself purchased via the lottery system or those purchased for you through the lottery system and for which you were registered to use.
    Registration time has expired
  • Second Stage Pre-sales(ONCE JAPAN Member Pre-sales)

    Ticket cost
    ¥10,000(including tax)/ticket
    Application period
    From 6:00pm on Monday, July 29, 2019 to 11:59pm on Sunday, August 4, 2019.
    Registration requirements

    You must be a ONCE JAPAN or OVERSEAS ONCE JAPAN Member. Guests coming with members need not be members themselves.

    For new members

    In order to purchase tickets for this event, you still must make a free Ticket Board account. Please be sure to complete your registration ahead of time.

    • Guests coming with Ticket Board members need not register separate accounts.
    • Following the event ticket raffle, members must then register anyone they are bringing with them to the event to receive their tickets.

    You can sign up for a Ticket Board account here.
    You can find a usage guide here.

    Lottery system and limitations

    Each person may register for up to four tickets per event and may register for all events.

    • Tickets may not be changed or canceled once they have been applied for.
    • There is a chance that you will win the lottery for each event you register for, so please be sure you can actually attend each event before signing up.
    Points of caution
    • Please do not purchase tickets with the goal of reselling them. Tickets which are sold and/or purchased on auction sites will be invalidated for both the seller and buyer.
    • If it is found that tickets for this event are being purchased for others or to be resold, there is a chance that it will affect the results and procedures for the lottery process for all tour events.
    • Pre-school children will be refused admission.
    • Please be sure you are using tickets you yourself purchased via the lottery system or those purchased for you through the lottery system and for which you were registered to use.
    Registration time has expired
  • Third Stage Pre-sales (ONCE JAPAN MOBILE Member Pre-sales)

    Ticket cost
    ¥10,000(including tax)/ticket
    Application period
    From 6:00pm on Thursday, August 8, 2019 to 11:59pm on Monday, August 12, 2019.
    Registration requirements

    You must be a ONCE JAPAN MOBILE Member.Guests coming with members need not be members themselves.

    For new members

    In order to purchase tickets for this event, you still must make a free Ticket Board account. Please be sure to complete your registration ahead of time.

    • Guests coming with Ticket Board members need not register separate accounts.
    • Following the event ticket raffle, members must then register anyone they are bringing with them to the event to receive their tickets.

    You can sign up for a Ticket Board account here.
    You can find a usage guide here.

    Lottery system and limitations

    Each person may register for up to four tickets per event and may register for all events.

    • Tickets may not be changed or canceled once they have been applied for.
    • There is a chance that you will win the lottery for each event you register for, so please be sure you can actually attend each event before signing up.
    Points of caution
    • Please do not purchase tickets with the goal of reselling them. Tickets which are sold and/or purchased on auction sites will be invalidated for both the seller and buyer.
    • If it is found that tickets for this event are being purchased for others or to be resold, there is a chance that it will affect the results and procedures for the lottery process for all tour events.
    • Pre-school children will be refused admission.
    • Please be sure you are using tickets you yourself purchased via the lottery system or those purchased for you through the lottery system and for which you were registered to use.
    You can not apply here.
  • General release(Lottery)

    Ticket cost
    ¥10,000(including tax)/ticket
    Application period
    From 6:00pm on Monday, September 30, 2019 to 11:59pm on Sunday, October 6, 2019.
    Registration requirements

    "ticket board" member registration (free) are required for this ticket application.

    • Guests coming with Ticket Board members need not register separate accounts.
    • Following the event ticket raffle, members must then register anyone they are bringing with them to the event to receive their tickets.

    You can sign up for a Ticket Board account here.
    You can find a usage guide here.

    Lottery system and limitations

    Each person may register for up to four tickets per event and may register for all events.

    • Tickets may not be changed or canceled once they have been applied for.
    • There is a chance that you will win the lottery for each event you register for, so please be sure you can actually attend each event before signing up.
    Points of caution
    • Please do not purchase tickets with the goal of reselling them. Tickets which are sold and/or purchased on auction sites will be invalidated for both the seller and buyer.
    • If it is found that tickets for this event are being purchased for others or to be resold, there is a chance that it will affect the results and procedures for the lottery process for all tour events.
    • Pre-school children will be refused admission.
    • Please be sure you are using tickets you yourself purchased via the lottery system or those purchased for you through the lottery system and for which you were registered to use.
    Registration time has expired

TRADE

トレードの日程や詳細は
下記よりご確認ください。

チケットトレード詳細はこちら

GOODS

グッズ画像ダウンロードはこちら

ご購入はこちら

TWICE WORLD TOUR 2019 ‘TWICELIGHTS’ IN JAPAN TWICE オフィシャルペンライト「CANDY BONG Z」を使った演出も予定しております。
旧ペンライト「CANDY BONG ペンライト」をお持ち頂いても本公演では連動が出来ない為演出はお楽しみいただけませんのでご了承ください。

  • CANDYBONG Z本体のボタンを押すとオレンジとピンクで発光します。正常に発光しない場合は必ず初期設定を行ってください。

初期設定方法はこちら

  • ペンライトの電池ソケットに電池を入れたまま保管された場合、漏電し半日程で電池残量が無くなります。必ず、電池を外した状態で保管下さい。
  • CANDYBONG Zは多くのLEDライトを使用している為、電池の消耗が激しい商品となっております。1本でも電池残量が不足している場合、電源が点かない、もしくは発光に不具合が生じます。使用毎に3本とも新しいアルカリ電池をご使用下さい。
  • CANDYBONG Zは韓国公式ペンライトの輸入商品となります。
  • CANDYBONG ver.1とCANDYBONG Zはアプリケーション及び電波による制御システムが異なる商品となります。
  • 遠隔操作による演出がある場合、「CANDYBONG ver.1」は遠隔操作されません。
  • 「CANDYBONG ver.1」のスタンドに「CANDYBONG Z」は接続できません。
  • 本商品のアプリケーション及びBluetoothによる接続に関する問合せ先は取扱い説明書記載の韓国制作会社となります。
  • 本商品のプラスチックケースは商品を保護する目的となります。ケースの傷に関しましては不良交換の対象外となります。

SPECIAL

TWICEの光であるONCEみなさんに、ライブをより楽しんでいただきたく!特別な企画を準備しました。

SPECIAL.1

新規ご入会特典プレゼント

  • ① 会場で「ONCE JAPAN」に入会すると、特典ステッカーをその場でプレゼント!
  • ② さらに「ONCE JAPAN」みなさんのご紹介で、友だちが会場で「ONCE JAPAN」に入会すると、ご紹介いただいた「ONCE JAPAN」会員様にも特典ステッカーをプレゼント!
  • 入会者の方がFCブースで入会する際に必ずご紹介者の方も一緒にお越しください。
  • ご紹介者の方はご本人様確認と「ONCE JAPAN」マイページの確認をさせていただきます。

SPECIAL.2

会場限定!ONCE JAPAN現場継続特典!

ツアー期間中、ONCE JAPAN継続期間・継続猶予期間に該当する会員様は、会場で継続お手続きを行うと会場限定特典をその場でプレゼント!

  • 継続特典は AとBの中で、選ぶことが可能となります。

  • 会場で継続できる会員有効期限
  • ★北海道・千葉公演:2019年8月31日~2019年12月31日まで
  • ★大阪・宮城・愛知1日目・2日目:2019年9月30日~2020年1月31日まで
  • ★愛知3日目:2019年10月31日~2020年2月29日まで
  • ★福岡・静岡公演:2019年12月31日~2020年4月30日まで

SPECIAL.3

W会員特典「メッセージ付きボンフィン」&「ONCE JAPAN限定 オリジナルクリアファイル」をプレゼント!

ONCE JAPAN、ONCE JAPAN MOBILE両方に加入して頂いているW会員の方には、TWICEメンバーからのメッセージが書いてあるボンフィンと、ONCE JAPAN限定のオリジナルクリアファイルをプレゼント!
各会場に掲示されているPOPのQRコードから引き換えページにアクセスして、ファンクラブブースまでお越しください!

SPECIAL.4

ファンクラブ会員限定グッズ販売

TWICEオフィシャルファンクラブ「ONCE JAPAN」と「ONCE JAPAN MOBILE」の会員だけ購入できるファンクラブ会員限定グッズ販売を実施!

  • 会場で購入する際、販売ブースにて「ONCE JAPAN」または「ONCE JAPAN MOBILE」のMY PAGE画面のご提示が必要です。

SPECIAL.5

TWICELIGHTS くじ

会場限定販売!ファンクラブ会員だけ参加できる TWICELIGHTS くじ
幸運の光が射す瞬間を逃さないでください!

販売価格 1回 ¥500(税込)

  • 1回のご購入で、お1人様9枚までご購入いただけます。
  • ONCE JAPAN会員またはONCE JAPAN MOBILE会員の方限定となります。
  • 事前にONCE JAPANもしくはONCE JAPAN MOBILEのMY PAGE画面のご準備をお願い致します。
  • ご購入は現金のみとなります。予めご了承ください。
  • サインプレゼントにつきまして、MINAのサインは入っておりません。予めご了承ください。
  • 参加賞はご購入の際にお渡しいたしますので、景品交換の必要はございません。

SPECIAL.6

公演日にアップされる特別な画像!

TWICELIGHTS公演当日、みなさんのドキドキ感をより増してくれる特別な画像がアップされます!
ONCE JAPAN, ONCE JAPAN MOBILEのGALLERYを必ずチェックしてください!

Q&A

Regarding Membership Pre-sales

  • If I become a member now, will I be able to take part in the ticket lottery?

    If you complete your registration within the lottery dates, you can participate.

    > You can register for ONCE JAPAN here.
    > You can register for ONCE JAPAN MOBILE here.

    Read more about the differences between the fan clubs here.

  • Can I confirm that I successfully registered to take part in the ticket lottery?

    Ticket Board members can confirm their registration status via the members page.

    > The Ticket Board My Page can be found here.

  • I'm a ONCE JAPAN or ONCE JAPAN MOBILE member, so why can't I take part in the W Member Pre-sales lottery?

    You must register for ONCE JAPAN and ONCE JAPAN MOBILE using the same mail address in order to become a W Member.

    First, please make sure you can login to each of the websites using your login information. Even if you are a W Member, there are some situations in which you will be unable to take part in the lottery. Please consult the list below to make sure you're providing all required information.

    --------------------
    <Required Lottery Information>
    ・A membership number received when registering in 2017 or after.
    ・An EMTG ID beginning with the letter E
    ・Your full name in both kanji and hiragana
    ・Your birthday written in the western format
    ・Your registered address
    ・Your registered email address
    ・Your registered phone number
    --------------------
    <Error Details>
    ・There is an error in one of the pieces of information written above -or-
    ・The error is as described in the displayed message
    --------------------

    > Contact us with questions or concerns here.

  • I'm a ONCE JAPAN member, but I can't take part in the lottery.

    In order to take part in the ONCE JAPAN Member Pre-sales, you must be a registered ONCE JAPAN member. Even if you are a member, there are some situations in which you will be unable to take part in the lottery. Please consult the list below to make sure you're providing all required information.

    --------------------
    <Required Lottery Information>
    ・A membership number received when registering in 2017 or after.
    ・An EMTG ID beginning with the letter E
    ・Your full name in both kanji and hiragana
    ・Your birthday written in the western format
    ・Your registered address
    ・Your registered email address
    ・Your registered phone number
    --------------------
    <Error Details>
    ・There is an error in one of the pieces of information written above -or-
    ・The error is as described in the displayed message
    --------------------

    > Contact us with questions or concerns here.

  • I'm a ONCE JAPAN MOBILE member, but I can't take part in the lottery.

    In order to take part in the ONCE JAPAN MOBILE Member Pre-sales, you must be a registered ONCE JAPAN member. Even if you are a member, there are some situations in which you will be unable to take part in the lottery. Please consult the list below to make sure you're providing all required information.

    --------------------
    <Required Lottery Information>
    ・An EMTG ID beginning with the letter E
    ・Your full name in both kanji and hiragana
    ・Your birthday written in the western format
    ・Your registered address
    ・Your registered email address
    ・Your registered phone number
    ・Your payment method for your monthly membership fees
    ・Required payment details:
    ∟For those paying by credit card, please provide your 16-digit credit card number. *1
    ∟For those paying via their mobile carrier, please provide the name of your carrier and your payment code. *2
    --------------------
    <Error Details>
    ・There is an error in one of the pieces of information written above -or-
    ・The error is as described in the displayed message
    --------------------

    > Contact us with questions or concerns here.

    *1. As soon as the information provided is confirmed, we will delete it from our systems.
    *2. The method for confirming your mobile payment information differs from carrier to carrier. Please consult the information below for information on different carriers
    > For Docomo's SP Mode Service, please input your 12 digit code separated by hyphens.
    > AU users should input their continuous payment number.
    > SoftBank users should input their order code.

  • I'm already a registered member. Can I change the name registered to my account?

    If you've already completed your registration, you unfortunately can't change the name on your account, no matter what the reason. Likewise, your family cannot change the account name either.

    If you want to register to take part in the ticket lottery and attend events, you must register your account as the person who will be attending said events.

    ●My last name has changed after getting married.
    ●I made a mistake when inputting the kanji and/or furigana used to write my name when registering.
    If you find yourself in one of the situations detailed above, please prepare the information written below and contact us.
    ・The name registered to your account in both kanji and hiragana
    ・Your name as it will appear after the account is updated in both kanji and hiragana
    ・Your EMTG ID
    ・Your birthday written in the western format
    ・Your registered email address

    > Contact us with questions or concerns here.

Regarding E-tickets

  • When can I view my E-tickets?

    We will inform you when your tickets are available. Tickets will be displayed on Ticket Board as a QR code. Once the ticket has been downloaded from your account, we will contact you via email.
    *Please make sure that your email account can receive mail from tickebo.jp.

  • Please tell me what E-ticket system you use.

    For more information on the Ticket Board system, please follow the link below.

    > Information on the E-ticket system

Regarding Venue Entry

  • In the event that I need to show proof of ID at the event venue, what kind of documentation will suffice?

    ◎1 of the following forms of photographic ID:
    driver's license / passport / company photo ID card / student ID / basic residence card / credit card / foreign resident card / physical disability certificate / mental disability certificate / rehabilitation certificate
    *Please note that only the originals of these documents will be accepted as valid ID.
    *Elementary school students need only show their health insurance card.

    ○For guests without photo ID, two of the following forms of identification will suffice:
    health insurance card / basic residence card / company ID card / student ID / credit card / cash card
    *Please note that only the originals of these documents will be accepted as valid ID.

    ×Documents which will not be accepted as valid forms of ID include:
    copies of the above listed items, handwritten items, expired ID documents, all forms of point and/or customer loyalty cards, all types of utility bills, all forms of mail

    **Caution
    it is illegal to borrow or lend someone your health insurance card. Furthermore, the creation and/or usage of forged documents of all types is a crime.

  • What should I do in the event that I can no longer attend the event?

    We do have a system in place for reselling tickets at their list price. The rules differ based on event schedules and details. Please consult our website for more information on this system.

PAGE TOP