TICKET

• March 20 (Wed), Kyocera Dome Osaka Additional Perfomance, Fanclub members only! Advance reservation sales

  Fee	￥10,800 (tax included) per ticket
  Application period	From 18:00 on Wednesday the 23th of January 2019, until 23:59 on Sunday the 3th of February.
  Application Conditions	Purchase requirements: ONCE JAPAN membership Joiners: Members/Nonmembers are both allowed For this tour, when applying for tickets you must be registered as a member (free of charge) on Ticket Board. *Any companions for the event do not need to reigster as members at the time of the application. Ticket Board member registration can be found here User guide can be found here
  Restrictions on the number of tickets	4 tickets per order
  Points of caution	Trade or resale of tickets is not allowed If you trading or reselling is found, this may influence future events and concerts. *Fanclub members only! Advance reservation reception opens for all members at once (ONCE JAPAN members). *Those with multiple memberships are able to use multiple receptions, but they still only count for one ticket.

  Registration time has expired

• March 20 (Wed) Kyocera Dome Osaka Additional Performance
  7net Special Advance Registration (lottery) & ticket board (lottery)

  Fee	￥10,800 (tax included) per ticket
  Application period	From 18:00 on Thursday the 7th of February 2019, until 23:59 on Tuesday the 12th of February.
  Application Conditions	Applicants: "7iD" and "ticket board" members (free) ※Companions do not have to register as members when applying. "7iD" and "ticket board" member registration (free) are required for this ticket application. ※*Companions do not have to register as members when applying. Click here for 7iD member registration User guide can be found here
  Restrictions on the number of tickets	For one person, 1 application gives up to 4 tickets (It is possible to apply for both)
  Points of caution	Transfer and reselling of tickets not allowed If tickets are found to have been transferred or resold, it might influence lotteries of future events and concerts. It is possible to apply for both 7net and ticket board (1 application gives a maximum of 4 tickets, so applying for both makes it possible to get a maximum of 8 tickets). Individuals that apply for only one or the other will also be given a fair shot at the lottery.

  7net Special Advance Registrationticket board

• Presale tickets (prioritised for W members)

  Fee	¥ 10,800(tax included)
  Application period	From 18:00 on Monday the 19th of November 2018, until 23:59 on Tuesday the 4th of December.
  Application Conditions	Applicants: W members Companions: Members + non-members allowed "How do I become a W member?" Register your e-mail address to both 'Once Japan' and 'Once Japan Mobile'. If you register seperate e-mail addresses then you will not be recognised as a W member, so please bear that in mind. Regarding new members For this tour, when applying for tickets you must be registered as a member (free of charge) on Ticket Board. *Any companions for the event do not need to reigster as members at the time of the application. Ticket Board member registration can be found here User guide can be found here
  Application Method	Applications for all performances are allowed
  Restrictions on the number of tickets	Each applicant can apply for up to 4 tickets per performance.
  Points of caution	The transferring or reselling of tickets is prohibited. If you are discovered to have transferred or resold your tickets, there is a chance it will effect your chances of being selected for lotteries for future events and shows.

• 2nd Priority
  (Once Japan members)

  Fee	¥ 10,800 (tax included)
  Application period	From 12:00 on Saturday the 8th of December 2018, until 23:59 on Tuesday the 18th of December.
  Application Conditions	Applicants: Once Japan members / overseas Once Japan members Companions: Members + non-members allowed Regarding new members For this tour, when applying for tickets you must be registered as a member (free of charge) on Ticket Board. *Any companions for the event do not need to register as members at the time of the application. Ticket Board member registration can be found here User guide can be found here
  Application Method	Applications for all performances are allowed
  Restrictions on the number of tickets	Each applicant can apply for up to 4 tickets per performance.
  Points of caution	The transferring or reselling of tickets is prohibited. If you are discovered to have transferred or resold your tickets, there is a chance it will effect your chances of being selected for lotteries for future events and shows.

  Registration time has expired

• 3rd priority
  (Once Japan Mobile members)

  Fee	¥ 10,800 (tax included)
  Application period	From 12:00 on Saturday the 22nd of December 2018, until 23:59 on Friday the 28th of December.
  Application Conditions	Applicants: Once Japan Mobile members Companions: Members + non-members allowed Regarding new members For this tour, when applying for tickets you must be registered as a member (free of charge) on Ticket Board. *Any companions for the event do not need to register as members at the time of the application. Ticket Board member registration can be found here User guide can be found here
  Application Method	Applications for all performances are allowed
  Restrictions on the number of tickets	Each applicant can apply for up to 4 tickets per performance.
  Points of caution	The transferring or reselling of tickets is prohibited. If you are discovered to have transferred or resold your tickets, there is a chance it will effect your chances of being selected for lotteries for future events and shows.

  You can not apply here.

• SevenNet Special Advanced Reservation (Lottery)

  Fee	￥10,800 (tax included) per ticket
  Application period	January 1st (Tue) - 7th (Mon), 2019, 11:59 p.m.
  Application Conditions	Applicants: "7iD" and "ticket board" members (free) ※Companions do not have to register as members when applying. "7iD" and "ticket board" member registration (free) are required for this ticket application. ※*Companions do not have to register as members when applying. Click here for 7iD member registration User guide can be found here
  Application Method	All concerts can be applied for
  Restrictions on the number of tickets	Maximum one application of up to four tickets for one concert
  Points of caution	Transfer and reselling of tickets not allowed If tickets are found to have been transferred or resold, it might influence lotteries of future events and concerts.

  Registration time has expired

TRADE

We have plans to allow for the official trade of tickets on this tour.
Details and dates for trades will be announced at a later date.

GOODS

Ahead of the dome tour, pre-orders for the essential item for the concerts, the Candy Bong Penlight, are underway!
Make sure to check out the item that's going to unite everyone at the venue as one, the Candy Bong Penlight!

 Pre-order/sales period:

From 12:00 on Tuesday the 15th of November 2018,
to 23:59 on Monday the 31st of March 2019

 Product shipping schedule:

Shipping will commence in order from the 4th of February 2019

We will stop taking requests as we have already reached our scheduled quantity for the product.
“CANDY BONG Penlight” will be available at all venues at TWICE DOME TOUR 2019“#Dreamday”. *Product quantities are limited at all venues.

SOLD OUT

Q&A

• Regarding applications for members' pre-sale tickets:

• QIf I join now can I still apply for priority tickets?

  A As long as you join during the pre-sale period you can apply for pre-sale tickets.
  
  >To join Once Japan look here:
  
  *Please look here for information on the differences between the two fanclub services.
  

• QIs there a way to confirm my ticket application has completed?

  AYou can confirm ticket applications from the Ticket Board member's page.
  
  >The Ticket Board member's page can be found here

• QEven though I've joined Once Japan and Once Japan Mobile I still can't apply for W members' presale tickets.

  A You must register the same e-mail address when you join Once Japan and Once Japan Mobile to be elligible for the W members' presale tickets.
  
  First confirm that you've used the same e-mail address for both sites by using it to login to each.
  If you're registered as a W member but you're still unable to complete your application, please make an inquiry making sure to include all of the details listed below.
  
  --------------------
  (Applicant's Information)
  ・Membership number starting from 2017
  ・EMTG ID starting with E
  ・Full name
  ・Date of Birth (8 digits, AD calendar)
  ・Registered home address
  ・Registered e-mail address
  ・Registered phone number
  --------------------
  (Error details)
  ・During which step did the error occur?
  ・The error message that appeared
  --------------------
  
  >For further inquiries:
  

• QI'm a member of Once Japan but I still can't apply.

  A The Once Japan members' presale tickets require the applicant to be a member of Once Japan. If you're registered as a member of Once Japan but you're still unable to complete your application, please make an inquiry making sure to include all of the details listed below.
  
  --------------------
  (Applicant's Information)
  ・Membership number starting from 2017
  ・EMTG ID starting with E
  ・Full name
  ・Date of Birth (8 digits, AD calendar)
  ・Registered home address
  ・Registered e-mail address
  ・Registered phone number
  --------------------
  (Error details)
  ・During which step did the error occur?
  ・The error message that appeared
  --------------------
  
  >For further inquiries:
  

• QI'm a member of Once Japan Mobile but I still can't apply.

  A The Once Japan Mobile members' presale tickets require the applicant to be a member of Once Japan Mobile. If you're registered as a member of Once Japan Mobile but you're still unable to complete your application, please make an inquiry making sure to include all of the details listed below.
  
  --------------------
  (Applicant's Information)
  ・EMTG ID starting with E
  ・Full name
  ・Date of Birth (8 digits, AD calendar)
  ・Registered home address
  ・Registered e-mail address
  ・Registered phone number
  ・Subscription fee payment method
  ・Payment details:
  ∟If you paid via credit card: Your 16 digit credit card number [1]
  ∟If you paid via carrier billing: Your phone provider/payment number [2]
  --------------------
  (Error details)
  ・During which step did the error occur?
  ・The error message that appeared
  --------------------
  
  >For further inquiries:
  
  [1] Provided details will be deleted immediately after being confirmed.
  [2] Methods of confirming your payment number will differ from provider to provider. Please refer to the pages listed below for details on each provider.
  > For payments via sp Mode (12 digit payment number seperated by hyphons)
  > For payments via au Kantan (Recurring payments ID)
  >For payments via Softbank Matomete (Order number)
  

• QCan I change the name I used to register after I've joined?

  A After joining (that is, after payment), no matter what reason you may have
  you can not change the name you registered with, even for relatives of the applicant.
  
  If you are hoping to apply for a ticket
  then please make sure to register using the name of the person that will be using the ticket at the venue.
  
  ●Your surname has changed due to reasons such as marriage
  ●You made a mistake when entering the name
  If either of the two cases above apply to you then please make an inquiry while making sure to include the following details:
  ・Registered full name
  ・Full name you wish to change to
  ・EMTG ID starting with E
  ・Date of Birth (8 digits, AD calendar)
  ・Registered e-mail address
  
  >For further inquiries:

• Regarding electronic tickets

• QWhen will I receive my electronic ticket?

  A We plan to distribute electronic tickets 2 weeks before each performance.
  Tickets will be issued with a Ticket Board QR code.
  Once downloads have commenced, ticket applicants will be contacted via e-mail.
  
  *Please make sure to set your e-mail service to allow mails from the 'tickebo.jp' domain.

• QCould you explain which devices support electronic tickets?

  A Please check which devices are supported by Ticket Board via the information below:
  
  >Electronic tickets: Supported devices

• Regarding entry to the venue

• QWhat documents are necessary to confirm your identity when entering the venue?

  A ◎Sufficient on their own (photo ID card):
  Driver's licence/passport/employee ID (w/ photo)/student ID(w/photo)/citizen's ID card (w/ photo)/credit card (w/ photo)/My Number card (w/ photo)/resident's card (alien registration card) [*] Copies not accepted.
  *For elementary school students, a health insurance card alone is sufficient.
  
  ○Two are required (For persons without a photo ID card):
  Health insurance card/citizen's ID card (w/o photo)/employee ID card (w/o photo)/student ID card (w/o photo)/credit card/cash card [*] Copies not accepted
  
  ×Not accepted as identifcation:
  Any of the above ID's that have been copied, handwritten or are expired/any kind of points card/electric, gas, water etc. utility charge invoices or postal documents
  
  *Caution:
  Lending and borrowing health insurance cards is prohibited by law. Using counterfeit ID's and any other attempts to present a false identity are criminal offences.